Right to cancel

Right to cancel

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.

To exercise the right of withdrawal, you must inform us at Weingut Elfenhof, Baumartengasse 11, 7071 Rust, Tel.: +43(0)2685/60704, Fax: +43(0)2685/6434, E-Mail: of your decision to withdraw from this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached sample withdrawal form for this purpose, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of revocation

If you revoke this contract, we shall reimburse to you all payments received from you, including delivery costs (except for the supplementary costs arising if you chose a type of delivery other than the most favorable standard delivery offered by us) , without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract.We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You shall bear the costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for testing the condition, properties and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Here you can print the withdrawal form

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