Privacy statement

Privacy Statement

Thank you for your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

Data collection and use for contract processing and when opening a customer account You provide us with your personal data and agree to the promotional use of your data by Ing. Ernst Holler Weingut Elfenhof, Holler Wine GmbH (contract processing, processing of your enquiries, information and offers from the winery by mail, newsletter or phone). The data collected can be seen on the respective input forms. You can revoke your consent at any time by email ( After deletion of your customer account, your data will be blocked from further use and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you below.

Collection of contact data related to the Covid 19 pandemic

Information according to Art. 13 of the General Data Protection Regulation (DSGVO):

Purpose and legal basis of the data processing: The purpose is contact tracing to prevent the (further) spread of COVID-19 following the appearance of a (suspected) case. Data collection and storage is carried out in accordance with § 5c para. 3 Epidemic Act 1950, Federal Law Gazette No. 186/1950 as amended in conjunction with § 17 COVID-19 Ordinance, Federal Law Gazette II No. 214/2021 as amended, which are legal bases in the sense of Art. 9 para. 2 lit. i DSGVO.

Recipients of the collected contact data: The data collected shall be transmitted exclusively to the competent authorities. This shall be upon request and in accordance with § 5 para. 3 Epidemic Act 1950.

Data storage period: The data collected will be saved for a period of 28 days and then destroyed.

Your rights with regard to the processing of your data: You are generally entitled to the rights of information, correction, deletion, restriction, data portability and objection. Please contact us for this purpose.


Data transfer for the fulfilment of the contract

Our company regularly checks your creditworthiness when concluding contracts and, in certain cases by a legitimate interest, also for existing customers. For this purpose, we cooperate with Creditreform Boniversum GmbH, Hammfelddamm 13, 41460 Neuss, Germany, from which we receive the necessary data. For this purpose, we transmit your name and contact details to Creditreform Boniversum GmbH. The information pursuant to Art. 14 of the EU General Data Protection Regulation on data processing at Creditreform Boniversum GmbH can be found here:

In order to fulfil the contract, we give your data to the shipping company commissioned with the delivery, as this is necessary for the delivery of ordered goods. For the processing of payments, we give necessary payment data to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the payment service selected by you in the ordering process.

Use of data when subscribing to the e-mail newsletter If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter (Information and offers related to the winery) on a regular basis. You can unsubscribe from the newsletter at any time by email (

Use of Cookies In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. They are small text files that are stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser during your next visit (persistent cookies). You can set your browser to inform you when cookies are set and to decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

Web analysis with Google Analytics This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of the data by Google by downloading and installing the browser plugin available under the following link:

Use of etracker for web analysis This website uses technologies from etracker GmbH ( to collect and store data from which usage profiles are created using pseudonyms. These usage profiles are used to analyse visitor behaviour and are evaluated to improve our offer and to design it in line with requirements. Cookies can be used for this purpose. These are small text files that are stored locally on the end device of the site visitor and thus enable recognition when visiting our website again. The pseudonymised user profiles are not combined with personal data about the bearer of the pseudonym without a separate, express consent. You can object to the collection and storage of data at any time with future effect by following this link

After your objection, an opt-out cookie will be stored on your terminal device. If you delete your cookies, you must follow the link again.

Rating reminder through Trusted Shops If you have given us your express consent to the above during or after your order by activating a corresponding checkbox or clicking a button provided for this purpose (“Rate later”), we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne ( for the purpose of reminding you by e-mail about the possibility of submitting a rating of your order. This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

Right to information and contact You have the right to obtain information free of charge about the personal data we have stored about you and, if applicable, the right to have this data corrected, blocked or deleted. If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.

Datenschutzbeauftragter Joanna Holler Tel. Nr +43 2685 60704 E-Mail:

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